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Boost Brand Loyalty!

Customer acquisition is expensive, and sometimes the best way to increase profit is to keep the customers and clients that you have. At OklaMedia, we believe you should focus on retention before scaling your acquisition. We also have long-term clients that far surpass our industry norms and have experienced the benefits of loyalty. 

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How does it work?

People are loyal to a brand for many reasons. The brand needs to be loyal to it's customers and employees by consistantly meeting expectations. Secondly, you want to reward loyalty. We implement systems to help you with both.

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How much does it cost?

Loyalty campaigns are less expensive than customer acqusition and hiring new people.

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How will I know it is working?

The best way is to track your turn-over or churn rate. We implement tracking systems to help you see the real impact of loyalty. Without this data you would simply see profit increase with no explanation.

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How long does it take?

Loyalty programs are something that you implement long-term. However, you will see the benefits quick. It just depends on the natural cycles of your business.

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How we Boost Loyalty…

We have secret ways not listed. Reach out to us to learn more.

Loyalty Programs

These programs reward loyalty and help the customer recognize the benefits of being loyal. Think point systems, gamification, and contest. 

Brand Positioning

Some people only want to be loyal to the “best” on the market. Best can mean fastest, strongest, most durable, smartest, most economical, green, etc. When you discover what your customers care about, it is easy to align yourself with their desires. 

Findability

Some people are loyal because they can’t find a good alternative. We implement omnipresent campaigns to help you keep the customers by being the 1st solution they discover each time they look. 

Top-of-Mind

Customer enter and exit the buying cycle at different times. Staying top-of-mind means that you are constantly being thought of and our goal is to catch the customer when they are ready to buy. 

Referrals & Engagement

When a customer refers your business or makes a public recommendation for your products and services, they will naturally want to remain consistent and loyal because they have publicly chosen a side. In other words, they want to be consistent with their word. We have specific programs for this.